Our customers love us.

“Zamp has visibility to our Shopify store—that’s been awesome. They’ve been able to catch a lot of things.”

“With our previous provider, I was sometimes spending hours managing sales tax each month. Now, I spend maybe 15 minutes a month reconciling reports.”

“It was honestly the team. I like the solution and having it all be automated, and I can go in there and take a look at it.”

“We actually started with Zamp right when we launched on Shopify, so Zamp was with us from the get-go. We didn’t have sales tax experience without Zamp and couldn’t really imagine it any other way.”

“Gabrielle is awesome and James Graham has been really positive. I feel like the team is really responsive and transparent. They knew exactly what they needed and they coached me through a lot of things I didn’t know.”

“The team is great. They’ve really worked with us and helped us to transition smoothly. We filed successfully without any issues. They’ll even give us ideas as to how we can save money when we have issues. They’ve been very helpful and always responsive.”

“Most importantly, because of the complexities, a pure software solution to me is going to be very tough to do unless you have experts that you can contact right away.”

“Anytime I have a question, I can just reach out on Slack, and I know someone will get back to me about it. I’ll get emails from different states as well and I’ll just forward it directly to the Zamp team. All these little nuances just makes it a breeze to work with Zamp in that manner, versus having to chase someone down.”

“He sends me my report like clockwork, the first or second day of the month. So that’s been great. And in the beginning, if I found variances, they were very quick to look at them and respond.”

“As I was going through that process and talking to them about the onboarding side of things, it was very easy to work with the team.”

“I’m no longer spending multiple hours in a month trying to reconcile large amounts of data for Shopify and wholesale and retail. Having Zamp being able to manage the transactions has been really helpful. We have a lot more time to really dig into our own trends and day-to-day tasks.”

“If you’re dealing with any issues with other providers, then you should definitely consider Zamp as of yesterday. So just make it happen.”

“This isn’t the thing that they want me spending my time on. If you’re a smaller organization with limited resources and don’t have the expertise internally, Zamp is a great option.”

“It’s so much easier now. We don’t have to worry about knowing what thresholds actually matter and which ones we can write off for now.”

“If we have any questions, we can always reach out to the support team and get an answer within a couple days, whereas we didn’t have that with our previous provider.”

“It was fully managed. We’ve got your back, don’t worry. We’ll deal with everything that will be in your account and look for letters if they come through.”

“Just do it, it will save time and aggravation. Zamp gives you peace of mind and they’re a great company to deal with.”

“We’ve now shifted so any net new brand will be working with Zamp, and have identified a number of the issues that our previous provider created. Zamp has rectified those as well, which has been a really nice experience.”

“I think the customer support and service team are the best part about Zamp. They’re super friendly. There’s no such thing as a dumb question. It’s been such a big help and they are there every step of the way.”

“When there are changes, like there was a change with respect to how Shopify was treated as a marketplace at the beginning of the year, Zamp was the first one that came to me in advance and said, this is coming up.”

“If you are doing a ton in sales and you don’t want to deal with sales tax yourself, and you don’t want to have to tell agencies what to do or how to do it, definitely go with Zamp. You’re not really going to have to do anything at all with them.”

“You really have the same mentality my company has, which is to make it right at all costs. You really stand by your clients and you help them through these confusing processes.”

“Christine Daly handled our onboarding, and she’s so receptive. She answers immediately if there’s ever anything. The response time was so quick and the team was so hands-on.”

“I felt that personal touch, which I wasn’t getting in my discussions with the other companies. And that’s continued, till this day.”

“People all over the world are buying our product, so it’s good to have somebody who knows what they’re doing.”

“We have faces to names. We've met the team and we know who we can reach out to for notices or any questions that we may have.”

“Sales tax is totally not worth it to do it yourself. It's such a lifesaver to have a company fully manage your sales tax obligations for you.”

“I like getting more. With Zamp, I feel like it’s more like having an assistant, and it includes a lot.”

“The transparency of what’s being submitted and having the email being sent to us days into the new month for the previous month gives us a lot of time to review and approve. It’s pretty hands-off where you just connect your software as you connect your stores to Zamp, and pretty much everything is then passed on to the team.”

“I’ve been super happy with the onboarding support. Christine and Gabrielle are both lovely to work with. They’re really persistent and I really appreciate that.”

“Your team has been very helpful with onboarding and communicating about deadlines, and they’re not last minute about stuff.”

“I feel confident and comfortable that I’m compliant, and I know that you guys will be there if I’m ever audited or if there are any issues.”

“Being a startup, we don’t have a lot of specialized knowledge right now, especially in this kind of financial operations aspect, so it’s good that we have somebody that we can lean on. Even when we have questions that are not really your responsibility, you guys are always happy to answer and it’s super personal. It’s just really nice to work with a company that’s like that.”

“I feel like I’m paying for an extra employee to do this, but I feel like I’m getting more than an employee will do for me. And I have a whole team behind it…it just felt right.”

“The process of registering for sales tax is tedious. To be able to be led through that especially across multiple states, it’s not like I’m just registering for one state and it’s one and done. It’s over and over. They had the familiarity and I didn’t need to dig in.”

“Response time has been tremendous. It’s not just customer service—we know people in your tech support team, sales, and throughout the organization. You’ve been very easy to work with.”

“The time savings is drastic. From a setup perspective, myself and two others on our team were each putting in five plus hours a week to get setup with our previous provider. With Zamp, the comparable setup time was maybe 10% of that.”

“Zamp is personable, so I really like that too. I have confidence in the team, and I know that I’ll receive quick attention if I need anything.”

“Zamp has impeccable customer service and the support team is incredibly responsive. With other third-party providers, it takes a week to resolve things and they don’t get back to you until after 24 hours. I always know the team at Zamp is going to get back to me within minutes if not hours.”

“Zamp has really gone above and beyond. Becky and your onboarding department are just amazing. She really helped me. She was answering emails late at night, early in the morning, really doing everything to get us on board. It was like a night and day experience versus our last sales tax provider.”

“I don’t even have to touch it. I have to focus on strategy and operations elsewhere. I’m able to let you guys run with it and not even have a thought in my mind.”

“Time is money. Your time is so much better spent doing your job and what you’re great at versus trying to do sales tax.”

“Zamp provided exceptional support through the entire onboarding process and they continue to do so now that we’re established. We feel at ease knowing they are reviewing the data in our Shopify store and ensuring nothing is missed. Their team is professional, proactive, transparent, and responsive, and we’re so grateful to have their support with sales tax!”

“The whole onboarding process was really great. Gabrielle was very patient with us and we were able to pretty much get all of it done.”

“Cost has been stable and consistent with no surprise charges. Nothing is cheap these days, but when you pay for something, you expect those people to provide the value that they promised. Zamp goes above and beyond.”

“Here in Austin, there’s a lot of entrepreneurs and small companies that talk to each other. If you’re paying your sales tax properly, you’re in pretty good shape. It’s nice to know that we’re okay, we’re safe and don’t have to worry about sales tax.”

“There’s no reason why you should still be on some of these incumbent platforms…either switch or join as a startup because I think they are the best sales tax partner to work with, especially if you’re a very nascent brand.”

“From an integration perspective with Shopify, I think that’s clearly the biggest benefit. I don’t have to worry about any of the filings or the manual work.”

“Absolutely, get on a call with the Zamp sales team. While I don’t give recommendations often, I’m very happy to recommend Zamp.”

“I’m spending less than 30 minutes a month reviewing what they send through and confirming—no issues.”

“To be able to sleep at the end of the night knowing that you’re covered is super important to me.”

“As a startup, I think Zamp is the best partner you could work with in terms of ease and truly getting rid of the burden of sales tax.”

“I’ve been able to spend 10 more hours a month running the business than worrying about collecting sales tax.”

“Zamp is exactly what we were looking for. When you pay for something, you expect those people to provide the value they promised—and Zamp goes above and beyond.”

“You want to be able to hop on the phone easily with a person who knows your account. That's a need that Zamp is able to actually fulfill.”

“From my first call with Matt Grattan, I really appreciated the level of expertise. It felt like there was a proper investment in the relationship and understanding our situation, versus being a cookie cutter approach.”

“It was very good communication through Matt and Gabrielle. It was just so much easier than anything I had done before and it was really nice to be able to meet and do meetings. Just to be able to talk to somebody face-to-face…I can reach out to an actual human.”

“I think we got really lucky that we got to start almost day one with Zamp. To be able to have a team that’s not only tracking all of your sales taxes and liabilities, but also registering on your behalf was massive for us.”

“I haven’t had to touch anything. Instead of sales tax, I have more time to optimize our marketing and design new products.”

“I interact with James Graham pretty closely and he’s been extremely responsive helping me with one-off questions that I have. He’s really supportive and more of a thought partner rather than just getting the service done for us. It’s night and day compared to a support ticket at our previous provider.”

“I get an email once a month that explains what I need to pay. I transfer money into that account for that amount and honestly, I just send that same email over to my bookkeeper. She cross-checks what came in and out and that’s all I do.”

“I can put sales tax on autopilot. I don’t have to think about it. And if I do, Zamp is like a friendly reminder. You do it in a way where I’m not freaking out because it’s too late, but it’s a preemptive kind of thing. It’s peace of mind about everything sales tax-related.”

“The ability to integrate directly with Stripe was a major value prop for us. You guys can just kind of take all that on for us and I don’t even have to think about anything. It’s just amazing.”

“We didn’t have a good sense of sales tax. It was really valuable to us to have a trusted partner in Zamp that we could just fully go to and trust for all things sales tax.”

“Anybody in business these days would know that their time is valuable. If you put an hourly wage on yourself as a business owner and compare it to what we’re getting charged, it’s very fair as to how much time this would be taking me.”

“If you’re considering Zamp, just do it. Their value is clear and their team knows what they’re doing. It will make your life easier in the long run. It pays for itself and some.”

“We did registrations in around 15 or so different states at the same time. Very little was required of me, other than initially gathering information and then reviewing it afterwards.”

“I never have to worry about it because of Zamp’s great communication. It’s really just like an all-in-one trusted platform to handle all things sales tax.”

“It’s straightforward and I like the ease of it. You guys do the registration, payments, and everything like that, which is awesome.”

“The implementation process for Zamp is the number one biggest seller for you guys, at least from our perspective.”

“There were clear instructions sent to me on how to do it. And it felt safe, they really cared about explaining and making sure I was conscious of what permits I’m allowing and what things I’m not.”

“Taxes are scary for any business. Nobody wants to get dinged for a stupid reason just because they’re misinformed. Zamp’s team has the ability to be there and support companies as they go through those scaling and pivotal revenue-generating moments of their company.”

“If we have a question about sales tax related to another channel or a broader question related to sales tax, it’s nice that we can just go to Zamp and know that they’ll have an answer for us and be able to answer quickly and efficiently.”

“I would highly recommend Zamp as far as the simplicity of integration into Shopify. It’s a fantastic integration and very seamless.”

“These are real people that you’re communicating with, and you’re getting answers in a timely manner within less than three days. You have a response back.”

“I think it’s easy for people to go with somebody who’s bigger or more well known, but Zamp’s value prop and ability to be so hands-on is amazing. You want to have that support and you want to be able to hop on the phone easily with a person who knows your account. That’s a need that Zamp is able to actually fulfill.”