How To Collect Sales Tax for an Online Business

Collecting sales tax correctly is a key part of running an online business. It's not only about following the law but also about making sure your customers know exactly what they’re paying for. 

Selling things online can make sales tax a bit tricky because you might have customers from many different places, each with its own tax rates and rules. Knowing how to collect sales tax for an online business helps you handle these challenges, keeping your business on the right track and making sure your customers are happy with their purchases.

This article will explain how and when you need to collect sales tax for your online business.

What Is Online Sales Tax?

When you think of sales tax, you likely think of being charged when you make a purchase at a local store. You may also pay sales taxes for some online purchases if you live in a state where sales tax is collected. This is known as online sales tax.

As a business owner operating an online store, you must understand when you’re required to collect sales tax and when you don’t need to apply sales tax to customers’ purchases.

Do I Need to Collect Sales Tax for Selling Online?

In the context of online businesses, the concept of sales tax nexus represents a critical factor in determining tax obligations. A "nexus" essentially refers to a connection between a business and a taxing jurisdiction, strong enough to necessitate the collection and remittance of sales tax. 

The digital era has expanded the traditional understanding of nexus, encompassing not only physical presence but also economic activities, thereby significantly impacting online businesses' sales tax duties.

If your business has either physical or economic nexus and meets the requirements, you’ll need to collect sales tax for any internet sales. You can read more on each in the table below.

This dual framework of physical and economic presences requires online businesses to closely monitor their operations across all jurisdictions they serve. It’s imperative to stay informed about the varying thresholds that trigger economic nexus in different states, as these can range significantly in terms of sales volume or transaction counts.

Strategies for Sales Tax Compliance

To navigate these complexities, online businesses should:

• Implement robust systems or software that track sales activities and automatically identify when and where a nexus is established.
• Stay abreast of changes in state tax laws, as jurisdictions continuously update their nexus criteria and sales tax regulations.
• Consider consulting with tax professionals who specialize in e-commerce to ensure comprehensive compliance and strategic planning.

Online businesses must recognize the evolving nature of sales tax laws and leverage technology and expertise to meet their compliance obligations effectively.   

How Is Sales Tax Collected for Online Purchases?

For online businesses that operate across multiple states, calculating sales tax correctly is a complex task due to the variety of rates and rules across jurisdictions. Each state, and sometimes different localities within a state, can have its own sales tax rate and definitions of taxable items. This makes collecting sales tax a significant challenge.

In the sections below, we’ll show you how to tackle this challenge and ensure accurate sales tax calculation and collection for your online sales.

Understanding Multi-State Sales Tax Rates

Here are some things you need to know about understanding multi-state sales tax rates:

1. Identify Nexus: Determine in which states you have a nexus, considering both physical and economic presences. This will define where you're obligated to collect sales tax.
2. Learn the Rates: Once you know where you have a nexus, research the applicable sales tax rates in those states, including any local or county tax rates that might apply. Remember, sales tax rates can frequently change.
3. Determine Taxability: Understand what types of products or services are taxable in each jurisdiction. Some states might tax certain items while others do not.

Calculating Sales Tax for Online Sales

When it comes to calculating sales tax, here’s what you need to know:

Collecting Sales Tax for Online Sales

If you’re a small business owner on Amazon, eBay, or Etsy, it can be overwhelming to make sense of collecting sales tax. Here are some steps on how to collect and report sales taxes.

1. Register for a sales tax permit: The first step to collecting sales tax as a remote seller is to register for a sales tax permit with the Department of Revenue. You apply for this permit in states where you have nexus or have a physical location. If one of the states you sell in doesn’t have state sales tax (Alaska, Delaware, Montana, New Hampshire, and Oregon), you don’t need to worry about collecting it online.
2. Collect sales tax. After you’ve received your sales tax permit and filing frequency, you can collect online sales tax. You’ll need to set up all your stores in a way that lets you collect sales tax from customers. Each platform has a different setup for collecting taxes, and some platforms, like Amazon, act as marketplace facilitators and calculate it for you.
3. File sales tax. The last step to collecting sales tax is knowing when you need to file your sales taxes based on the frequency and due date assigned to you by each state. Online sales taxes are generally filed monthly, quarterly, or yearly.

Setting Up Sales Tax Collection on Your Online Platform

Integrating sales tax collection into your e-commerce platform is an important step toward ensuring your online business operates smoothly and remains compliant with tax regulations. This becomes increasingly important if you have a multichannel strategy in place across multiple online selling platforms. 

Here’s how you can set up sales tax collection across various e-commerce platforms, along with advice for maintaining accuracy and staying up-to-date with tax laws.

Step-by-Step Instructions for Integrating Sales Tax Collection

1. Identify Your Nexus: Before setting up sales tax collection, identify in which states you have a nexus and are required to collect sales tax. As described earlier, this could be due to physical presence, economic activity, or other criteria.

2. Choose the Right Tools: Many e-commerce platforms offer built-in tools or integrations with sales tax software that can automate tax calculations. Investigate your platform's options and select a tool that suits your needs. Here’s our guide on how to add sales tax on Shopify.

3. Configure Tax Settings: Access the tax settings in your e-commerce platform’s dashboard. Here, you can typically enter the states where you have a nexus and set up the corresponding sales tax rates. Some platforms allow you to automate this by integrating with sales tax software for e-commerce that calculates the rates for you.

4. Set Product Taxability: Determine which of your products or services are taxable in the jurisdictions where you have a nexus, as product taxability can vary by location. Input this information into your platform to ensure taxes are collected accurately.

5. Test Your Setup: Before going live, conduct test transactions to ensure that sales tax is being calculated and applied correctly across different jurisdictions and products.

6. Go Live: Once you’re confident in your setup, activate sales tax collection on your live site. Monitor the first few transactions closely to ensure everything is working as expected.

Maintaining Accuracy and Compliance

Streamlining Sales Tax Compliance for Online Sales: Conclusion

Efficient management of sales tax collection for online sales hinges on several key strategies. Here's a recap to ensure your efforts are streamlined and effective:

Automate Tax Calculations: Implement sales tax software that integrates with your e-commerce platform, automatically calculating the correct sales tax based on the customer's location and the nature of the products sold.

Stay Informed: Keep abreast of changes in sales tax laws in the jurisdictions where you have a nexus. Laws and tax rates can change, and staying informed helps you adjust your collection processes accordingly.

Use Technology to Your Advantage: Beyond calculating sales tax, automated sales tax software can also assist with filing and remitting sales taxes, tracking deadlines, and maintaining necessary records.

Seek Expert Advice: When faced with complex compliance questions or new developments in sales tax legislation, consulting with a tax professional can provide clarity and direction.

Staying updated with the latest in sales tax laws and leveraging technology not only reduces the burden of compliance but also ensures that your online business remains in good standing with tax authorities, freeing you to focus on growth and customer satisfaction.

How to Collect Sales Tax for Online Business FAQ