About Annmarie Skin Care
In 2008, healthy living bloggers Annmarie and Kevin Gianni set out on a journey to find the best natural-care products to share with their YouTube channel viewers on The Renegade Health Show. After 6 months of searching, they still hadn’t found products that lived up to truly natural standards…
Until Annmarie walked into a small spa in Patagonia, Arizona. She was introduced to a line of skin care unlike anything she had ever come across. Annmarie contacted Bunnie, the owner of the skincare line, who had been formulating products made with organic ingredients for over 30 years. At the time, her products were sold only in spas.
Bunnie happily agreed to help them bring skin care made with natural ingredients to a wider audience. In 2009, Annmarie Skin Care made its debut. Today, Annmarie and Kevin spread the message about good, clean, effective skin care through education and a natural product line that speaks for itself.
Challenges
A thriving e-commerce business has complicated sales tax requirements.
As sales continued to grow, sales tax requirements became even more complicated. Accounting Associate Rose Sprague was put in charge of sales tax requirements, which were previously managed by one of her colleagues.
After digging into their sales tax needs, Rose wanted to partner with a provider who could access their Shopify account to ensure every transaction and its sales tax were properly accounted for. Fortunately, she found Zamp.
“Zamp has visibility to our Shopify store, and that's been awesome.”
Solution
Zamp handles sales tax for Annmarie Skin Care, allowing them to enjoy 3 key benefits:
Benefit #1: Proactive sales tax compliance
With Zamp as her sales tax partner, Rose knows that sales tax is taken care of from A-Z on an ongoing, proactive basis. Since Zamp has access to Annmarie Skin Care’s Shopify transaction data, not a single transaction falls through the cracks.
“They've been able to catch a lot of things that we weren't aware of.”
Benefit #2: Responsive and transparent customer support
Responsive customer support has been a game-changer. If Rose ever has sales tax questions, she always gets a response within the same day or the following day at the very latest.
“Gabrielle is awesome and James Graham has been really positive. I feel like the team is really responsive and transparent. They knew exactly what they needed and they coached me through a lot of things I didn't know.”
Benefit #3: A fully managed sales tax solution
Gettings started required a few simple setup steps:
- 1. Give Zamp access to Annmarie Skin Care’s Shopify store and transactional data.
- 2. Zamp determined which states she needed to start collecting sales tax in, and they turned it on in Shopify for her.
- 3. Zamp handles their sales tax requirements going forward.
Rose and her team know they’re in good hands and enjoy stress-free sales tax compliance with Zamp.
“You guys just take care of everything.”
Results
Rose can now rest assured that sales tax is being taken care of accurately nationwide.
Below is how Zamp has managed nationwide sales tax requirements for Rose and the Annmarie Skin Care team:
- 8 months of accurate and timely filing
- 45 registrations completed
- 45 state accounts configured
“They always have an answer. So that's really helpful. And the response time is awesome.”
Zamp is glad to give Rose and her team sales tax peace of mind, while they continue on their mission to help people make healthier skin care decisions with Annmarie’s natural skincare line.
Here’s what she’d say to anyone considering Zamp:
“Zamp provided exceptional support through the entire onboarding process and they continue to do so now that we're established. We feel at ease knowing they are reviewing the data in our Shopify store and ensuring nothing is missed. Their team is professional, proactive, transparent, and responsive, and we're so grateful to have their support with sales tax!”
If you sell products online, time is of the essence—which means that every minute you spend on sales tax means less time to focus on business growth. All businesses have to manage sales tax, but it shouldn’t have to be a source of stress.
With Zamp by your side, you can stay compliant and ditch sales tax stress for good.
Get in touch to see how we can help.
