9 Best Avalara Alternatives and Competitors for 2025
In our research, we found that the top Avalara alternatives for 2025 for efficient sales tax management are Zamp, Anrok, HOST, Numeral, and Sattar and Associates.
Zamp Learnings
- While Avalara has been in the sales tax space for years, the company does not offer all-inclusive pricing or a completely managed service.
- Avalara customer and technical support do not have as strong reviews on customer review sites like the Better Business Bureau (BBB) and G2.
Handling sales tax for an online store can be complicated, but software tools like Avalara are designed to simplify the process by automating the calculation, reporting, and filing of sales taxes.
In this article, we’ll provide an overview of Avalara products and support, reasons you may be looking for an alternative, and the best competitor solutions on the market.
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Avalara Overview
Avalara was founded in 2004 by Scott MacFarlane. The company offers sales tax software, known as Avalara Avatax, that automates tax calculations and the filing process. It currently provides real-time rates for 12,000 tax jurisdictions.
Although Avalara is a robust solution, it is not the only provider available. Businesses have different needs, such as budget constraints, special features, or better integration with other business tools. Therefore, exploring other sales tax software options in the market is essential.
The sections below will look into the Avalara support and pricing.
Avalara Pricing
Avalara offers a pricing model that scales with the size of a business and its specific needs, which might include transaction volume and complexity of sales tax compliance. The service generally includes automated tax calculations, compliance reporting, and tax filing capabilities. Advanced plans may provide additional features like international tax calculation and API integrations for custom setups.
Avalara Customer Support
Avalara provides support resources, including a knowledge base, step-by-step guides, and webinars to help users manage sales tax more efficiently. For direct support, Avalara offers email assistance and has a community forum where users can exchange advice and experiences.
The customer service team aims to provide troubleshooting help and educational materials related to sales tax compliance. They can support businesses with the necessary knowledge to manage their tax duties independently.
Avalara Customer Service
Overall, Avalara has decent ratings from customer review sites. On the Better Business Bureau (BBB), Avalara has an A+ rating and a 1.1 out of 5.0-star rating from 31 customer reviews. The company closed 53 complaints in the past 12 months.
On the other hand, Avalara was rated 3.9 out of 5.0-star rating from 500 reviews on G2. Out of the 500 Avalara customer reviews, 57% were 5-star ratings, 24% were 4-star ratings, and 4% were 3-star ratings.
Reasons You’re Likely Looking for an Avalara Alternative
You may be looking for another sales tax compliance software for several reasons. Here are some of the top reasons, based on customer reviews, why a company might consider an Avalara alternative.
- Setup can take months. Based on a customer review from Yelp, the setup process can take weeks to months. It also mentioned a lack of customer support. It states, “Wish I had seen these reviews before we signed up... 1-star rating is just not low enough. The disorganization is catastrophic, unlike anything I've ever heard of let alone experienced - every step that's supposed to take a week takes multiple months. Almost no one there responds to your first email, it takes 3-4 emails over 2-3 weeks to get a response…”
- Customer service issues. Customer reviews on G2 mention issues with customer service not responding to requests or messages. One review states, “Customer service does not exist at Avalara. I have to distinguish between the sales team and the "support" team. If you are a new customer with money to spend, the sales team is right there for you 100%....After that, it's unfortunately a different story. If you require some sort of support as an existing customer, good luck! If you call and get a hold of someone, all they can do is write down your concern in a "Ticket" that apparently goes nowhere.”
- Integration issues. Another mention on G2 discusses consistent problems with their WooCommerce integration. It mentions, “I cannot express enough how disappointed and frustrated we are with Avalara’s services. Since integrating Avalara with our WooCommerce website, we have faced nothing but problems, costing us tens of thousands of dollars and an enormous amount of time and resources.”
In the next sections, we’ll explore various alternatives to Avalara, highlighting their unique offerings to help you find a suitable solution for managing sales tax in your e-commerce operations.
What to Consider When Choosing an Avalara Alternative
Let's explore the details of various alternatives to Avalara to help you decide which one might be the right fit for your business.
Precision in Sales Tax Calculations | Accuracy is crucial. Even a slight error in sales tax calculations can cause significant issues, so choosing a system known for its reliability and precision is essential. |
E-commerce Platform Integration | The sales tax software you choose should seamlessly integrate with your e-commerce platform, whether it's Shopify, BigCommerce, or something else. Efficient integration simplifies operations, allowing you to focus more on sales and less on backend complexities. |
User-Friendly Interface | The tool should be straightforward, featuring an intuitive interface that makes managing sales tax less of a chore. |
Quality of Customer Support | Effective support is key. This includes having accessible, friendly, and knowledgeable staff ready to assist with any inquiries or issues. |
Cost Efficiency | The solution should be affordable, offering fair value for its features without hidden charges or unwelcome financial surprises. |
Free Download: Sales Tax Guide for E-Commerce
9 Best Avalara Alternatives in 2025
Below, we highlight nine Avalara alternatives that are worth considering.
1. Zamp
Overview of Zamp vs Avalara: Zamp distinguishes itself in the sales tax management sector with its innovative approach and customer-centric solutions aimed at simplifying the complexities of sales tax compliance for businesses of all sizes. Contrasting with Avalara, Zamp emphasizes automation and user-friendliness, providing comprehensive solutions that manage everything from tax calculation to compliance filing.
Distinct Features and Advantages:
- All-in-One Compliance Dashboard: Zamp offers a holistic dashboard that presents a complete view of a business's tax obligations, enabling efficient management with minimal effort.
- Advanced Tax Rule Engine: With a sophisticated tax rule engine, Zamp adeptly handles complex tax scenarios, seamlessly adapting to diverse jurisdictions and tax laws.
- Proactive Compliance Updates: Zamp keeps businesses ahead of compliance by automatically updating its systems with the latest tax laws, removing the burden of manual legislative tracking.
Pricing Information
Zamp provides a competitive pricing model with tiers based on the scope of a business’s operations and particular needs. Pricing details are transparently displayed on their website, allowing businesses to easily anticipate costs without worries about hidden fees.
Integration Capabilities
Zamp integrates with numerous e-commerce platforms and accounting systems, including major players like QuickBooks, Stripe, and Shopify. This integration guarantees that tax calculations remain accurate across various sales channels, making compliance a breeze whether you sell on one or multiple platforms.
Customer Case Studies and Feedback
Customer testimonials frequently highlight Zamp's intuitive interface and the efficiency it introduces to tax processes. Businesses report saving an average of 20 hours per month and seeing fewer errors due to Zamp’s automated solutions.
The customer support from Zamp, including dedicated onboarding specialists, is also noted for its rapid response times, which are generally under one hour. Success stories featured on Zamp's website range from small startups to well-known brands, all experiencing significant boosts in compliance and operational efficiency thanks to Zamp's services.
2. Anrok
Overview of Anrok: Anrok is specifically tailored to assist SaaS businesses in managing sales tax within a digital landscape. The platform is designed to be flexible and adaptable, making it ideal for tech-focused startups and e-commerce businesses seeking an intuitive and scalable solution.
Distinct Features and Advantages:
- Real-Time Tax Calculation: Anrok ensures that sales tax calculations are performed in real time, providing consistently accurate and current data essential for dynamic online businesses.
- Automated Physical and Economic Nexus Determination: Anrok automates the process of determining tax obligations (nexus) across different states, which benefits e-commerce operations with a broad customer base.
- Data Security: Anrok prioritizes the security of sensitive tax information with robust security protocols to protect against potential cyber threats.
Pricing Tiers
Anrok’s pricing structure is designed to accommodate businesses of various sizes, starting with a basic plan and scaling up based on transaction volume and the complexity of tax needs. Custom pricing options are also available for larger enterprises requiring tailored services.
E-commerce Compatibility
Anrok integrates with major e-commerce platforms like Shopify and BigCommerce. This integration facilitates easy implementation into existing systems, allowing businesses to manage sales tax efficiently.
User Testimonials
Feedback from users points to Anrok’s straightforward interface and customer support as key benefits. Customers appreciate the platform's ability to demystify complex tax regulations, making compliance more manageable. Additionally, users mention real-time updates and precise tax calculations.
Free Download: Sales Tax Guide for SaaS
3. HOST
Overview of HOST: HOST is a highly specialized alternative in the sales tax software market, offering customized solutions that combine both flexibility and functionality. The platform is engineered to support dynamic businesses seeking sophisticated yet adaptable tax management tools.
Key Features and Benefits:
- Customizable Tax Rules: HOST offers customizable tax rules, enabling businesses to tailor tax settings to their needs.
- Advanced Reporting Tools: HOST users can manage taxes and also access detailed insights with advanced reporting capabilities.
- Multi-Currency Support: HOST provides multi-currency support for businesses engaging in international sales, simplifying managing sales tax across various countries and currencies.
Pricing Details
While HOST does not list specific pricing details on their website, it indicates the availability of several pricing tiers to suit different business sizes. Their offerings range from a basic package ideal for smaller enterprises to more advanced options, including features like international tax management and enhanced analytics.
Integration Capabilities
HOST is designed to integrate efficiently with a variety of e-commerce platforms and accounting systems, including both emerging market entrants and established players such as Amazon, eBay, and QuickBooks.
Customer Feedback
Users frequently commend HOST for its versatility and the extensive control it offers over tax configurations, making it a good choice for businesses with intricate tax management needs. The effectiveness and responsiveness of the HOST customer service team are also regularly highlighted in user feedback.
4. Numeral
Overview of Numeral: Numeral specializes in making sales tax management straightforward for small to medium-sized businesses. It emphasizes accuracy and user-friendliness, striving to simplify tax compliance for companies that may lack large accounting departments.
Key Features and Benefits:
- Automated Sales Tax Compliance: Numeral automates calculating, collecting, filing sales tax returns, and remitting sales taxes.
- Seamless Updates on Tax Laws: The platform ensures you comply with the latest tax regulations through automatic updates.
- Simplified Tax Filing: Numeral streamlines the tax filing process with automated returns and filings, which helps minimize errors and saves time.
Cost Details
Numeral’s pricing structure begins at $75 per filing, with rates that scale according to the volume of transactions. This makes it an economical choice for smaller enterprises.
E-commerce Platform Support
Numeral integrates seamlessly with popular e-commerce platforms like Shopify, WooCommerce, and Magento. This integration ensures accurate tax calculations and applications at the point of sale, simplifying tax management for online businesses.
Case Studies and User Reviews
- Case Studies: Numeral’s website includes multiple case studies demonstrating how diverse businesses have streamlined their tax processes using the platform. These examples highlight significant savings in time and reductions in compliance issues.
- User Reviews: Customers appreciate its straightforward interface, which makes the setup and daily operations easy to manage.
5. Sattar & Associates
Overview of Sattar & Associates.: Sattar & Associates started as a tax consultancy and developed their own software to provide businesses with direct access to expert tax knowledge. Their focus is on delivering personalized service and maintaining high standards of accuracy in tax management.
Key Features and Benefits:
- Expert-Driven Tax Advice: Sattar & Associates combines their software with expert tax advice, providing a blend of technology and professional guidance.
- Custom Tax Solutions: They offer tailored tax solutions designed to meet the specific needs of various industries and business sizes.
- Audit Support: The firm provides comprehensive audit support and expert assistance in case of tax audits by authorities.
Pricing Information
Sattar & Associates' pricing is not listed publicly but follows a tiered structure. It starts with basic compliance software and scales up to include full advisory services and audit defense, tailored to the level of service and customization required.
Integration with Other Software
Sattar & Associates’ software integrates seamlessly with various accounting and ERP systems, ensuring a smooth workflow across all financial management tasks.
Customer Reviews
Customers consistently praise the attentive service the Sattar team provides, valuing expert advice and customized solutions that address their specific business needs.
6. TaxCloud
Overview of TaxCloud: TaxCloud delivers cloud-based tax compliance solutions tailored for online retailers to simplify e-commerce taxation across the U.S. The platform is designed to make the complexities of online sales tax more accessible and manageable for merchants nationwide.
Key Features and Benefits:
- Automated Sales Tax Calculation: TaxCloud automatically calculates sales tax at checkout, using the latest tax laws and rates.
- Filing and Remittance Services: The service handles the filing and remittance of collected taxes to the appropriate state and local jurisdictions.
- Audit Response and Indemnification: TaxCloud provides support and indemnification for businesses during state sales tax audits, offering an additional layer of security.
Pricing Comparison
TaxCloud’s pricing details are transparently provided on their website. The platform operates on a free or low-cost basis for eligible merchants through state partnerships. For others, it uses a pay-as-you-go model where costs are based on usage.
Integration Features
TaxCloud offers robust integration capabilities with various e-commerce platforms, shopping carts, and accounting systems, including popular options like Shopify, Magento, and QuickBooks.
Customer Testimonials
Users mention TaxCloud for its user-friendliness and the simplicity it brings to tax compliance. Reviews often highlight the platform's affordability, especially the significant value offered by its free and low-cost plans, making it a preferred choice for cost-conscious businesses.
7. TaxJar
Overview of TaxJar: TaxJar is a cloud-based sales tax automation platform designed to help businesses streamline their sales tax processes. It is geared towards e-commerce businesses looking to simplify the complexities of tax compliance across various jurisdictions.
Key Features and Benefits:
- Automated Tax Calculations: TaxJar automatically calculates sales tax rates in real time, ensuring accuracy across different states and localities.
- Multi-platform Integration: The platform integrates with popular e-commerce platforms and marketplaces such as Shopify, Amazon, and WooCommerce
- AutoFile Feature: TaxJar’s AutoFile feature submits tax returns and payments on behalf of the business, reducing manual efforts and helping to meet filing deadlines effortlessly.
Pricing
TaxJar offers a tiered pricing structure, which includes a range of plans to suit different business sizes and transaction volumes. The pricing is based on the number of transactions processed each month, with basic plans covering essential features like tax calculation and reporting. Higher-tier plans include additional services such as international tax calculation and premium customer support. Each plan is designed to scale with the growth of the business, providing flexibility and control over sales tax management costs.
Integration Options:
TaxJar supports a range of integration options with e-commerce platforms, marketplaces, and financial systems to enhance functionality for diverse business needs. It connects with major e-commerce platforms like Shopify, Magento, and WooCommerce, as well as marketplaces such as Amazon, eBay, and Etsy. Additionally, TaxJar can be linked with accounting software like QuickBooks and Xero, and offers API access for custom integrations.
Customer Reviews and Case Studies:
Reviews of TaxJar mention its user-friendly interface, effective automation of tax calculations and filings, and responsive customer support as major strengths. These features help users save time and minimize errors in sales tax management. However, some users have expressed concerns about the cost, particularly smaller businesses that find the pricing a bit steep for lower transaction volumes. There are also occasional mentions of integration challenges with certain platforms.
8. TaxValet
Overview of TaxValet: TaxValet takes a comprehensive "done-for-you" approach to sales tax compliance, providing full-service management beyond software solutions. They handle various aspects of sales tax for their clients, from registrations and filings to audit defense.
Key Features and Benefits:
- Full-Service Management: TaxValet ensures that everything from registrations to filings and audits is handled professionally.
- No-Fine Guarantee: TaxValet stands behind its service with a no-fine guarantee, covering any costs associated with fines that result from their errors.
- Dedicated Account Manager: Each client at TaxValet is assigned a dedicated account manager familiar with their business's specifics, providing personalized support and assistance.
Pricing Overview
TaxValet's pricing is listed on their website, starting at $75 monthly. They offer a subscription-based model with various tiers catering to different service needs.
Compatibility with E-commerce Systems
TaxValet is designed to work with any e-commerce platform, focusing more on service delivery than software integration, making it versatile for all types of online businesses.
Customer Success Stories
Clients consistently commend TaxValet for the significant time savings achieved by delegating sales tax management to their team. Their website features success stories from a range of businesses, from burgeoning startups to established enterprises.
9. Yonda
Overview of Yonda: Yonda aims to modernize the sales tax experience for businesses of all sizes, leveraging technology-driven solutions and real-time data processing. They focus on streamlining tax compliance through automation and intuitive design, making complex processes more manageable.
Key Features and Benefits:
- Automated Tax Compliance: Yonda automates the entire sales tax process, including calculation, sales tax filing, and remittance.
- Real-Time Data Analytics: The platform provides real-time analytics and reporting capabilities, offering insights that help businesses make informed decisions.
- Customer-Centric Support: Yonda prioritizes customer support, ensuring businesses have the assistance to navigate tax compliance challenges effectively.
Pricing Tiers
Yonda's pricing model adapts to the volume of transactions and the specific services a business requires. While particular pricing details are not listed on their website, Yonda offers basic plans suitable for smaller companies and more advanced packages that include features like enhanced analytics and personalized support.
E-commerce Integration
Yonda smoothly integrates with major e-commerce platforms such as Shopify, WooCommerce, and BigCommerce.
User Reviews and Feedback
Users mention Yonda’s user-friendly interface and the clarity it brings to managing sales tax. Positive feedback highlights their proficiency in helping users maximize the platform's features.
Why Zamp Is a Top Avalara Alternative
After reviewing numerous sales tax management solutions, Zamp emerges as a particularly compelling choice. It is distinguished by its pioneering approach to providing a white glove, managed sales tax service. This comprehensive service lifts the entire burden of sales tax management from the business owner, entrusting it to experts who ensure accuracy and efficiency without direct user interaction.
See Zamp in action
The Advantage of a Managed Sales Tax Solution
For many companies, handling sales tax is a complex and time-consuming ordeal. Most business owners lack the time or interest to dive into the complexities of sales tax regulations or to operate a software platform every day. Zamp alleviates these pain points by merging the precision of automation and the scalability of technology with customized guidance and continual support.
This fusion allows businesses to address their sales tax obligations successfully without needing to become specialists themselves. Zamp manages all aspects, from setup and updates to the ongoing administration of sales tax processes, freeing you to focus on business growth.
Zamp Pricing
Zamp offers a straightforward, all-inclusive pricing structure. Unlike Avalara, which may charge based on usage or additional features, Zamp’s pricing includes comprehensive services such as tax calculation, onboarding, product taxability mapping, unlimited registrations, and state filings, all within its premium managed service package. This pricing strategy eliminates surprises and extra fees, providing a predictable and economical choice for businesses.
Zamp Customer Support
Customer support at Zamp transcends typical help desk offerings. Thanks to its managed service model, clients receive personalized support from a dedicated team tailored to understand each business's unique needs. This approach ensures quick and knowledgeable responses to any inquiries or issues, providing a seamless and effective support experience.
Impact of Zamp on Businesses
Zamp’s managed services have made a measurable difference in the operations of many businesses, as evidenced by their case studies. Companies report significant decreases in the time spent on sales tax management, reductions in filing errors, and less overall stress. These testimonials showcase the real-world effectiveness of Zamp’s services and the substantial benefits they deliver to clients.
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Alternatives to Avalara: FAQ
If you need to chat with Avalara customer support, click Chat With Avalara in the bottom right hand corner of avalara.com.
Scott McFarlane helped co-found Avalara in 2004. It started as a small business focused on digital sales tax compliance solutions and grew globally.
Avalara is headquartered in Seattle, Washington.
Avalara faces competition from various companies such as Zamp, Anrok, HOST, and others. These competitors offer alternative solutions tailored to different business needs, ranging from automated tax calculations to comprehensive compliance management.
Zamp distinguishes itself with a user-friendly interface and a flat-rate pricing model that includes comprehensive tax management services. It appeals to SMBs and mid-sized businesses seeking simplicity in compliance solutions without variable transaction-based fees.
Anrok specializes in serving SaaS businesses and tech startups with agile, real-time tax calculation solutions. Its flexible pricing and scalable features cater to companies experiencing rapid growth and diverse sales tax obligations across multiple jurisdictions.
HOST offers customizable tax management tools, advanced reporting capabilities, and extensive integration options. It targets enterprises with complex tax scenarios and regulatory compliance needs across various industries.
Each competitor, such as Zamp, Anrok, and HOST, provides personalized customer support tailored to business needs. This includes dedicated onboarding, responsive service channels, and proactive assistance to optimize tax compliance strategies.