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I’m no longer spending multiple hours in a month trying to reconcile large amounts of data for Shopify and wholesale and retail. Having Zamp being able to manage the transactions has been really helpful. We have a lot more time to really dig into our own trends and day-to-day tasks.
What Is SaaS Sales Tax Software?
SaaS sales tax software is a cloud-based platform that automates tax calculations, filing, and compliance for businesses selling online or across multiple states. But most SaaS solutions still leave you managing the complex parts—that's where Zamp's managed approach makes the difference.
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Why Most SaaS Solutions Fall Short
Why Most SaaS Solutions Fall Short
Standard SaaS tax software promises to eliminate your tax headaches, but typically creates new ones. You trade manual calculations for software management, configuration complexity, and ongoing maintenance.
The Setup Problem
Most SaaS platforms require weeks of configuration by someone with tax expertise. To get started, you need to understand nexus rules, product classifications, exemption handling, and filing requirements.
The Maintenance Burden
“Automated” SaaS solutions still require constant attention. When tax rules change, new nexus obligations arise, or exceptions occur, you’re responsible for managing the updates and configurations.
The Support Gap
When problems arise—and they inevitably do—most SaaS providers offer basic technical support, leaving you to handle complex tax decisions on your own. This creates dangerous gaps that can compound into audit risks and penalties.
The Audit Reality
Software-only SaaS solutions provide transaction data but no representation when tax authorities come calling. You’re handling audits solo with just software reports as backup.
How Zamp Eliminates SaaS Tax Software Gaps
We built SaaS sales tax software for complete compliance coverage—true automation with expert management built in. You get all the benefits of cloud-based software without any of the ongoing management burden.
Expert-Managed Setup
Our tax experts ensure your system is configured correctly from day one. No weeks of learning tax rules or struggling with complex setup wizards. We handle everything based on your specific product types and industry needs.
Proactive Monitoring
While our software handles routine calculations and filings, tax experts monitor your account for changes, exceptions, and new requirements. Problems get resolved before they affect your business.
Intelligent Automation
Our platform combines software efficiency with human judgment. Routine tasks run automatically, while experts handle anything that requires tax knowledge or business context.
Complete Audit Protection
When tax authorities have questions, we’re here to help. You’re not handling audits with just software data—you have experienced professionals managing the entire process.
Our Implementation Process
Unlike standard SaaS platforms that dump a complex setup on you, our implementation process is completely hands-off. Our Onboarding Specialists and tax experts handle everything while you focus on your business.
Step 1: Expert Analysis
Our tax professionals analyze your business to understand your specific product types and industry requirements—including your sales channels, nexus obligations, and compliance requirements.
Step 2: Platform Configuration
We configure your system with proper tax classifications, exemption rules, and filing setups. No guesswork or generic templates.Everything is optimized for your unique sales tax scenario.
Step 3: Integration & Testing
Our team handles all technical integrations with your e-commerce platforms, marketplaces, and accounting systems. We test everything before going live to assure true compliance peace of mind.
Ongoing Management
Once live, our tax professionals will continuously monitor your account. Software handles routine work while experts manage exceptions, changes, and strategic decisions.
Our Implementation Process
Platforms We Support
We connect with your favorite platforms to simplify sales tax management, taking care of everything from tax calculations to registrations and filing. No more manual updates or worrying about compliance—our integrations do the heavy lifting, leaving you free to focus on growth.
Our Values
We Care
We are an advocate for our customers. We're transparent, and we're here to provide timely and effective support.
We're Accessible
Whether it's through email, phone, or chat, you'll receive a timely response.
Build a World-Class Product
We believe there is a better way to address sales tax, and we're always improving.
Appreciate the Journey
We value relationships. From the internal story we are creating to the one we help our customers live, we are on the journey together.
Get Help for Your Company
We'll answer all of your sales tax questions & address any of your concerns to ensure that you never have to worry about sales tax again
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Frequently Asked Questions
We’re here to give you peace of mind. If you can’t find the answer you're looking for, reach out to our team and we’re happy to help.
We combine SaaS automation with expert management. You get software efficiency with tax professionals handling all the complex parts you’d normally manage yourself.
No. Our tax experts become your tax team. You never need to learn tax rules, manage software configurations, or handle compliance issues.
Our experts monitor changes across all jurisdictions and update your system automatically. You’ll never miss important updates or need to research new requirements.
The onboarding process typically takes less than two hours. You’ll be assigned a dedicated Onboarding Specialist, who will work with you to ensure your platform integrates seamlessly with our API. They will scope out the work needed to be done and help you get up to speed with existing nexus obligations, registrations, and file corrected returns.
Yes. We integrate with Stripe, QuickBooks Online, Shopify, BigCommerce, WooCommerce, and several other platforms. Our team helps handle all technical setups.
Unlike providers with hidden fees and per-filing charges, Zamp delivers transparent, all-inclusive monthly pricing. Your investment covers multi-state compliance, automated calculations, expert filing oversight, state registrations, nexus monitoring, dedicated account management, and audit protection—ensuring complete compliance peace of mind without surprises.