Tushy Gets Squeaky Clean Sales Tax Compliance in 44 States and Counting with Zamp

Beloved bidet brand Tushy spends just minutes managing sales tax nationwide with Zamp.

Tushy Gets Squeaky Clean Sales Tax Compliance in 44 States and Counting with Zamp
Founded 2014
Based Brooklyn, New York
Industry E-commerce, Hygiene (Bidets)
Mission Mission: Elevate poopers and the planet with the most innovative and sustainable toileting products.
The team is great. They've really worked with us and helped us to transition smoothly. We filed successfully without any issues.
Doreen Demyen
Doreen Demyen Accounting Consultant for Tushy

About Tushy

Making just one roll of toilet paper requires 37 gallons of water, and most Americans get through 1.5 rolls a week. That’s a whopping 55.5 gallons of water used weekly, just to wipe your butt. With a passion for sustainability, Miki Agrawal knew there had to be a better solution for your butt and the planet.  

After launching Tushy in 2015, her mission to create a better bidet has reimagined the way people use the bathroom—and it’s made a significant environmental impact. For instance, Tushy bidets use only ⅛ gallons of water per use, which amounts to only 1.3 gallons of water per week to keep your behind clean. 

The brand has also cultivated a loyal following over the years. Chances are, you may have already seen their viral marketing campaigns on social media. With reviews like “Cleanest bum in town… all my friends want to join the Tushy train after trying it,” it’s safe to say that they’re crushing the bidet game.

Challenges 

A thriving e-commerce business leads to complex sales tax requirements.

Sales tax requirements became increasingly difficult to keep up with as Tushy continued to grow. At the time, they were signed with a legacy sales tax provider, and Accounting Consultant Doreen Demyen was tasked with managing sales tax.

Despite having a provider, Doreen was spending hours managing the sales tax account each month. Additionally, getting answers to her questions wasn’t a straightforward process.


I didn't always get the answers that I needed. A lot of times, I would get an answer and they would respond, but they would just send a link to their help page. So I had to figure it out myself. They weren't actually guiding me or helping me.


Solution

From hours to minutes on sales tax each month, Doreen benefits from:   

Benefit #1: Significant time savings

Instead of taking several hours each month, Doreen now only spends around 15 minutes a month on sales tax. Zamp manages Tushy’s sales tax requirements every step of the way, so all she needs to do is review and approve an email each month.


With our previous provider, I was sometimes spending hours managing sales tax each month. Now, I spend maybe 15 minutes a month reconciling reports.  


Benefit #2: A responsive team of experts that goes above and beyond

With Zamp, Doreen gets quick and helpful responses when she has questions about sales tax. No more having to submit support tickets and going back and forth between several points of contact.

Not only that, but the Zamp team has also gone the extra mile by providing additional ideas to help them save.

The team is great. They've really worked with us and helped us to transition smoothly. We filed successfully without any issues. They'll even give us ideas as to how we can save money when we have issues. They've been very helpful and always responsive.


Benefit #3: Trusted and reliable sales tax compliance  

To get started, Doreen followed a few simple steps with the help of Zamp’s dedicated onboarding specialists:  

  1. 1. Meet with Zamp to grant access to Tushy’s transactional data.
  2. 2. Zamp determined their sales tax compliance requirements.
  3. 3. Zamp handles everything sales tax-related, and is readily available by phone or email should questions arise.


He sends me my report like clockwork, the first or second day of the month. So that's been great. And in the beginning, if I found variances, they were very quick to look at them and respond.


Results

Sales tax is taken care of like clockwork each month.  

Zamp has taken care of the following sales tax requirements since Tushy partnered with the team:  

  • 8 months of accurate and timely filing
  • 44 registrations completed
  • 44 state accounts managed  


Now that sales tax is off her plate, Doreen and the Tushy team can continue to advance the company’s mission of cleaner butts and a cleaner planet—without losing time trying to figure out sales tax requirements across the country.


Here’s her advice to anyone considering Zamp:

This isn't the thing that they want me spending my time on. If you’re a smaller organization with limited resources and don’t have the expertise internally, Zamp is a great option.


If you’re in e-commerce, you know how complicated and time consuming sales tax management is— and let’s be real, your to-do list is already longer than you’d like it to be.  

Selling online is no joke. With a neverending to-do list, you should focus on your strengths, not dreaded sales tax management.  

With Zamp by your side, you can stay compliant and get back to doing what you do best.

Get in touch to learn how we can help.

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