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What BigCommerce Can’t Handle

What BigCommerce Can’t Handle

As your BigCommerce store grows, you’ll encounter complex tax scenarios that built-in features simply can’t manage effectively.

Multi-State Nexus Complexity

BigCommerce doesn’t monitor your sales volume or help you understand when you’ve triggered nexus in new states. You’re responsible for tracking thresholds and compliance obligations across all jurisdictions.

Dynamic Rate Management

Tax rates change frequently across more than 13,000 US tax jurisdictions. BigCommerce requires manual rate updates, which means you may be calculating incorrect taxes without realizing it.

Product Classification Challenges

Different products have different tax rules. BigCommerce’s basic product categories don’t handle complex classification requirements, such as those for food items, digital products, or clothing exemptions.

Filing and Remittance Burden

Collecting tax is just the beginning. BigCommerce doesn’t help with return preparation, filing deadlines, or payment processing across multiple states—you handle all of this manually.

Zamp’s BigCommerce Integration

We built our platform specifically to solve the limitations of BigCommerce’s built-in tax features while maintaining seamless integration with your existing store operations.

Seamless BigCommerce Connection

Our platform integrates directly with BigCommerce through native API connections. All your transactions, customer data, and product information sync automatically without disrupting your current workflows.

Integration benefits:

  • Real-time tax calculations are made down to the exact address with address validation, replacing BigCommerce’s basic rate lookups
  • Automatic rate updates eliminate manual tax maintenance
  • Advanced product classification handles complex tax scenarios
  • Comprehensive exemption management with automated certificate validation
  • Complete filing automation removes manual return preparation
Expert Configuration for BigCommerce

Our tax professionals configure your BigCommerce integration based on your specific products, sales territories, and business model. No generic setup—everything is optimized for your unique needs.

Maintains BigCommerce Workflow

Your BigCommerce store continues operating exactly as before. Customers experience seamless checkout while you gain complete tax management that eliminates compliance risks.

I’m no longer spending multiple hours in a month trying to reconcile large amounts of data for Shopify and wholesale and retail. Having Zamp being able to manage the transactions has been really helpful. We have a lot more time to really dig into our own trends and day-to-day tasks.

- Mayra Jimenez, Assistant Controller at Kombo Ventures (Glamnetic & INH)
Case Studies

Implementation for BigCommerce Stores

Getting started with advanced tax management shouldn’t disrupt your BigCommerce operations. Here’s our seamless implementation process that enhances your store without changing your daily workflow.

Step 1: BigCommerce Analysis

Our tax experts review your BigCommerce store configuration, sales history, and current tax setup to identify optimization opportunities and compliance gaps.

Step 2: Integration Setup

We connect to your BigCommerce store through secure API integration, allowing all historical transaction data to be imported automatically for compliance baseline establishment.

Step 3: Go-Live Testing

Before switching to our tax calculations, we run parallel testing to ensure accuracy across all your products, customer types, and sales scenarios.

Ongoing Management

Once live, our tax professionals monitor your BigCommerce sales continuously, handling rate updates, nexus changes, and filing requirements automatically.

Implementation for BigCommerce Stores

Platforms We Support

We connect with your favorite platforms to simplify sales tax management, taking care of everything from tax calculations to registrations and filing. No more manual updates or worrying about compliance—our integrations do the heavy lifting, leaving you free to focus on growth.

Our Values

We Care

We are an advocate for our customers. We're transparent, and we're here to provide timely and effective support.

We're Accessible

Whether it's through email, phone, or chat, you'll receive a timely response.

Build a World-Class Product

We believe there is a better way to address sales tax, and we're always improving.

Appreciate the Journey

We value relationships. From the internal story we are creating to the one we help our customers live, we are on the journey together.

Book Your Consultation

We'll answer all of your sales tax questions & address any of your concerns to ensure that you never have to worry about sales tax again
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Frequently Asked Questions

We’re here to give you peace of mind. If you can’t find the answer you're looking for, reach out to our team and we’re happy to help.

No. Our integration works behind the scenes through BigCommerce’s API. Your store continues operating normally while tax management becomes completely automated.

We’ll optimize your current configuration and enhance it with advanced features. Most BigCommerce stores experience immediate improvements in calculation accuracy and compliance coverage.

Not at all. Customers experience a smooth checkout while your business leverages precise tax calculations to ensure ongoing compliance.

Yes, we provide advanced exemption management that goes far beyond BigCommerce’s basic features, including automated certificate validation and compliance documentation.

Unlike providers with hidden fees and per-filing charges, Zamp delivers transparent, all-inclusive monthly pricing. Your investment covers multi-state compliance, automated calculations, expert filing oversight, state registrations, nexus monitoring, dedicated account management, and audit protection—ensuring complete compliance peace of mind without surprises.